Angel Integrates IVR Into LexisNexis Identity Proofing and Voice Biometrics Solutions

A leading provider of cloud-based Customer Engagement Management (CEM) solutions, today announced LexisNexis(R) Risk Solutions has integrated Angel’s interactive voice technology (IVR) to create LexisNexis IVR on Demand for Identity Proofing and Voice Biometrics. This new solution will enable LexisNexis customers to quickly create and deploy identity proofing and voice biometrics via the cloud and provide stronger, risk-based user verification and authentication. LexisNexis provides identity proofing and Multi-Factor Authentication solutions for users who repeatedly access high risk, high value transactions remotely within the financial services, healthcare, government, and retail markets. With the LexisNexis IVR on Demand for Identity Proofing and Voice Biometrics, organizations can leverage Angel’s IVR capabilities to implement identity proofing or voice biometrics quickly and easily within their own IVR environment, without the expense of having to build those capabilities internally. Check how Angel Integrates IVR