Energy Provider Cuts Provisioning Workload by 50 Percent with Dell One Identity Manager

Dell Software announced today that Williams Energy, one of North America’s largest providers of energy infrastructure, has streamlined its identity and access management process and reduced its provisioning workload by 50 percent with Dell One Identity Manager. With businesses including interstate natural gas pipelines; midstream gathering and processing; transportation of natural gas and natural gas liquids; and olefin production, Williams Energy needed to replace its outdated access request application. The custom application for handling access requests from 6,500 users – both employees and contractors – was cumbersome, time-consuming and running on very old hardware that went down almost daily, interrupting business and hurting production. Even with replacement hardware, the application was difficult to enhance or configure.

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