ForgeRock Launches New Customer Identity Features to Help Enterprises Deliver Effortless Digital Experiences

ForgeRock, global leader in digital identity, today announced two significant new features to the ForgeRock Identity Cloud called Organizations and Themed User Journeys. These new features build on ForgeRock’s unique ability to serve all identity types from one platform to help enterprises reduce costs and increase brand loyalty with more secure and highly personalized customer experiences without the need for costly customization.

ForgeRock’s new capabilities provide a unified system for managing all identities, such as business partners and vendors, which require particular configurations and privileges. At the same time, these new features help to ensure that every touchpoint along a buyer’s journey feels personal and effortless. This is especially useful for companies that manage multiple brands and want to deliver personalized experiences across a variety of identity profiles – such as customers, partners, and vendors – and have a single view of all identities.

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