ForgeRock supports Telkomsel to secure its customer identities and power digital ecosystem ambitions

ForgeRock®, the leading provider in digital identity, has been awarded a contract to deploy the ForgeRock Identity Platform™ for Telkomsel, in a major push by the leading mobile network operator to improve its digital readiness. The deal will see ForgeRock deliver an automated identity lifecycle to support Telkomsel’s consumer base across web, mobile, and multiple applications.

Recognising that its customers were quickly moving towards digital services and demanding more seamless experiences, Telkomsel sought an identity management system that would underpin its digital transformation ambitions and modernise its MyTelkomsel app. The solution had to scale to 200 million identities, process seven thousand transactions per second, and handle the lifecycle of customer identities across multiple markets.

ForgeRock was chosen due to its flexibility to work in hybrid environments. The plan for Telkomsel is to migrate entirely to a cloud-based infrastructure. The ForgeRock platform provides consumer identity and access management and orchestration for key online channels and manages millions of identities for Telkomsel which resulted in dramatic improvements in deployment efficiency.

Read more at – ForgeRock supports Telkomsel to secure its customer identities and power digital ecosystem ambitions