Identity and Access Management (IAM) has become a tool not just for security but also for business competitiveness. Apply the right approach in unlocking customer access to your valuable corporate resources, and you’re on your way to a well-tuned engine for monetization, as well as looking like a hero to your business owners. What’s the right approach? One that enables identity information to flow smoothly across corporate and application boundaries and turns IAM itself into a set of agile APIs.