Forrester white paper – Customer-Focused Organizations Must Take A Strategic Approach To “Identity Relationship Management
Forrester recently surveyed more than 100 companies on Identity and Access Management practices. They found that existing identity and access management infrastructure may not be sufficient for new business and technical demands, and that there is significant opportunity to utilize Identity Relationship Management technologies in support of customer-facing IT initiatives.
Read the white paper at – Forrester white paper – Customer-Focused Organizations Must Take A Strategic Approach To “Identity Relationship Management