How many parties does it take to provide a single government login

A federal agency’s website is on the front lines of delivering services to the public. Indeed, a majority of Americans now go online to seek government services. A few years ago, the Pew Research Center estimated that 82 percent of U.S. Internet users search for information or complete a transaction on a government website, and a new Pew survey found that 40 percent do so via smartphones.

Unfortunately, individuals who want to access government applications and services generally must create a username and password for each agency site they visit. And agencies maintain their own identity management systems to authenticate users.

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