ServiceNow is a SaaS provider of IT service management (ITSM) software. Using NetIQ Access Manager (NAM) with service-now.com, corporate users will be allowed to use their existing corporate LDAP credentials for single sign-on access to service-now.com as well as any web applications protected by NAM.
This cool solution will show you how to integrate ServiceNow into your NAM implementation using a federated authentication via SAML 2.0. By using SAML 2.0, your users authenticate to NAM as they typically do using their existing LDAP credentials provided by your corporate directory. The service-now.com application then authenticates users via SAML without the need to synchronize passwords with service-now.com.