How to Tame the Digital Pitchfork Mob and Harmonize Your Identity Management

There’s nothing like a little login frustration to turn users against their IT gatekeepers, storming the help desk with their digital pitchforks and torches. People expect simplicity, ease-of-use and flexibility when accessing workplace resources.

Whether they bring in their own devices, use personal apps for company work, or look for unfussy access to corporate resources while away from the office, users face what appear to them as draconian identity controls. But many are just stagnant authentication controls that don’t work very well any more. And given this scenario, users are opting to go around. A survey reported by InfoSecurity says that 46% of users in sales roles admitted to “bypassing security controls to access necessary sensitive information to get the job done.” All this adds up to depressed business agility and competitiveness.

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