Identity and Access Management: HCA Healthcare’s Big-Scale Approach

Bobby Stokes is assistant vice president, enterprise systems and identity and access management at the Nashville-based HCA Healthcare. The largest for-profit hospital company in the United States, HCA Healthcare encompasses 165 hospitals and 115 freestanding surgery centers, as well as 204,000 employees, in 20 states and in England.

The size and scope of the organization are further reflected in the fact that its enterprise systems professionals must maintain 120 corporate applications, ranging from identity services, through provisioning services, mobility development, collaboration platforms (Intranet capabilities and search engines), security initiatives, and general development initiatives, among others.

Naturally, supervising such a broad range of activities and technologies requires strong identity and access management policies, protocols, and procedures. Stokes, whose staff includes over 70 professionals, and who reports to the corporation’s vice president of product development, works assiduously with his team to ensure both optimal availability and optimal security.

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