A phone call comes through to the IT Helpdesk at 6:20 pm on a Friday afternoon. The sole remaining technician takes the call. It’s a frustrated manager in the Finance Department who can’t access several documents on the company’s shared file store (lack of ‘sufficient privileges’), and her boss needs some figures before the weekend. The manager and IT technician alike are already looking at the exit with some longing, so to get the manager access, the tech elevates her account’s status so she gets the information she needs. Job done, and happy weekend!
That type of well-meaning action – or a variation on it – is repeated in businesses across the globe every day. In terms of cybersecurity, however, each is a potentially disastrous situation, and one that Thycotic is helping to solve.
Read more at – Privileged people and powerful systems: balancing trust with Thycotic