According to Service Performance Insight’s “The 2012 Professional Services Maturity™ Benchmark” out of 216 participating organizations, ten firms (5%) significantly outperformed the benchmark average by excelling in all five service performance dimensions — Leadership, Client Relationships, Human Capital Alignment, Service Execution and Finance and Operations.

The Top 10 firms significantly outperformed their peers and the benchmark average with double the net profit and year over year revenue growth. Read more here…