Specops Adds Multi-Factor Authentication for Self-Service Password Resets and Lockouts

Resetting a forgotten or expired password has long been a task heaped on IT administrators to solve. Self-service mechanisms work pretty well, taking the burden off the IT staff from having to field these problems at the helpdesk many times a day. But, in today’s cautious security landscape, even a simple self-service password reset has the potential to expose the company to hackers.

The major Cloud players today are implementing multi-factor authentication in an effort to prove that the customers are either human (not a bot) or that the person logging in is the actual individual they say they are. Multi-factor authentication can be configured to work a few different ways, but the most popular is delivering a SMS (text) confirmation code to a user’s mobile device that is then used to complete the verification on the web.

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