Ask any user to list the things that frustrate them the most about their employer’s IT department, and password policies are sure to be near the top of the list. Password rage is real, and the typical way in which most organizations handle password resets does not do anything to alleviate users’ stress.

So why are passwords such a pain? Most of us have to remember dozens of different passwords for the various systems, applications, and websites that we need to log into. As if this were not enough, it seems that every one of these systems has different requirements with regard to password complexity and the frequency with which those passwords have to be changed.

All of this leads to users having a tough time remembering their passwords and frequently having to reset those passwords as a result. This isn’t just frustrating for end-users, but it can be costly for an organization as well

Read more at – TechGenix: The end-user frustration of password reset