Tools4ever, the market leader in identity and access management solutions, announced today that has developed a connector between its solution, User Management Resource Administrator (UMRA), and Zendesk. Zendesk delivers a cloud-based customer service software to thousands of organizations.
The new Tools4ever connector allows customers to sync Active Directory users directly with Zendesk through the UMRA, an identity management engine. This allows system admins to easily automate tasks that are performed in Zendesk, including creating, deleting, updating or disabling a user, setting a password, creating a group or setting a membership.
Read more at Digital Journal – Tools4ever Creates New Connector between UMRA and Zendesk