{"id":3430,"date":"2014-12-09T23:33:28","date_gmt":"2014-12-10T05:33:28","guid":{"rendered":"http:\/\/allidm.com\/blog\/?p=3430"},"modified":"2014-12-09T23:33:28","modified_gmt":"2014-12-10T05:33:28","slug":"jefferson-college-cuts-help-desk-requests-with-identity-management-system","status":"publish","type":"post","link":"https:\/\/allidm.com\/blog\/jefferson-college-cuts-help-desk-requests-with-identity-management-system\/","title":{"rendered":"Jefferson College Cuts Help Desk Requests with Identity Management System"},"content":{"rendered":"<p>A new identity management system at Jefferson College in Missouri gives students and staff access to their Google Apps, Blackboard and other accounts through a single sign-on Web portal, and lets them reset their own passwords, resulting in a significant reduction in help desk requests. And the college implemented the entire system in only five weeks, rather than the typical six to 12 months.<\/p>\n<p>Read more at <a href=\"http:\/\/campustechnology.com\/articles\/2014\/12\/09\/jefferson-college-cuts-help-desk-requests-with-identity-management-system.aspx\" title=\"Jefferson College Cuts Help Desk Requests with Identity Management System\" target=\"_blank\">Jefferson College Cuts Help Desk Requests with Identity Management System<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A new identity management system at Jefferson College in Missouri gives students and staff access to their Google Apps, Blackboard and other accounts through a single sign-on Web portal, and lets them reset their own passwords, resulting in a significant reduction in help desk requests. And the college implemented the entire system in only five [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[88,73],"tags":[1102,1345,1354],"class_list":["post-3430","post","type-post","status-publish","format-standard","hentry","category-identity-space","category-password-management","tag-help-desk","tag-iam-solutions","tag-password-management"],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p25vfy-Tk","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/posts\/3430","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/comments?post=3430"}],"version-history":[{"count":1,"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/posts\/3430\/revisions"}],"predecessor-version":[{"id":3431,"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/posts\/3430\/revisions\/3431"}],"wp:attachment":[{"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/media?parent=3430"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/categories?post=3430"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/tags?post=3430"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}