{"id":3632,"date":"2015-02-03T06:48:13","date_gmt":"2015-02-03T12:48:13","guid":{"rendered":"http:\/\/allidm.com\/blog\/?p=3632"},"modified":"2015-02-02T18:49:45","modified_gmt":"2015-02-03T00:49:45","slug":"delivering-on-the-promise-of-a-great-customer-experience","status":"publish","type":"post","link":"https:\/\/allidm.com\/blog\/delivering-on-the-promise-of-a-great-customer-experience\/","title":{"rendered":"Delivering on the Promise of a Great Customer Experience"},"content":{"rendered":"<p><strong>Delivering on the Promise of a Great Customer Experience<\/strong><\/p>\n<p>Customers are more than just a username and password. Unfortunately, most enterprise identity and access management (EIAM) solutions have grown up treating customers as just that &#8211; a faceless entity needing access to a specific application or service. But what happens as the enterprise and their customers evolve?<\/p>\n<p>Today&#8217;s environment poses two distinct challenges:<\/p>\n<p>&#8211; Increasingly savvy and busy consumers who demand a frictionless experience across every channel.<br \/>\n&#8211; An enterprise with an increasingly complex set of applications and services residing on-premises and in the cloud that must be delivered across multiple channels.<\/p>\n<p>Read more at &#8211; <a href=\"https:\/\/www.pingidentity.com\/en\/blog\/2015\/01\/30\/delivering_on_the_promise_of_a_great_customer_experience.html\" title=\"Delivering on the Promise of a Great Customer Experience\" target=\"_blank\">Delivering on the Promise of a Great Customer Experience<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Delivering on the Promise of a Great Customer Experience Customers are more than just a username and password. Unfortunately, most enterprise identity and access management (EIAM) solutions have grown up treating customers as just that &#8211; a faceless entity needing access to a specific application or service. But what happens as the enterprise and their [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[210,88,6],"tags":[16,105,1345,46],"class_list":["post-3632","post","type-post","status-publish","format-standard","hentry","category-cloud-2","category-identity-space","category-news","tag-cloud","tag-iam-challenges","tag-iam-solutions","tag-password"],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p25vfy-WA","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/posts\/3632","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/comments?post=3632"}],"version-history":[{"count":1,"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/posts\/3632\/revisions"}],"predecessor-version":[{"id":3633,"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/posts\/3632\/revisions\/3633"}],"wp:attachment":[{"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/media?parent=3632"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/categories?post=3632"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/tags?post=3632"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}