{"id":6709,"date":"2021-12-06T20:49:54","date_gmt":"2021-12-07T02:49:54","guid":{"rendered":"http:\/\/allidm.com\/blog\/?p=6709"},"modified":"2021-12-06T20:49:54","modified_gmt":"2021-12-07T02:49:54","slug":"forgerock-how-to-unwrap-digital-identity-for-a-happy-holiday-season-in-retail","status":"publish","type":"post","link":"https:\/\/allidm.com\/blog\/forgerock-how-to-unwrap-digital-identity-for-a-happy-holiday-season-in-retail\/","title":{"rendered":"ForgeRock : How to Unwrap Digital Identity for a Happy Holiday Season in Retail"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">For many of us, the holiday season can be both a joyous and stressful experience. Delivering delightful experiences to our families, friends, and customers is inextricably linked with our ability to manage our time and our growing to-do list.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Retailers operating in today&#8217;s hyper-competitive market are facing similar challenges. Tightening margins, supply chain fragility, labor shortages, and changing customer expectations have made this all the more challenging since the emergence of the COVID-19 pandemic. Checking off to-do list items one item at a time is no longer sustainable. But what if you could unwrap digital identity to change this paradigm while making this a holiday season to remember?<br><strong>Uplevel Customer Experience (CX) to Grow Omnichannel Revenue<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A recent survey from McKinsey research found that <a href=\"https:\/\/www.mckinsey.com\/business-functions\/marketing-and-sales\/our-insights\/the-value-of-getting-personalization-right-or-wrong-is-multiplying\">75% of consumers explored new shopping behaviors<\/a> during the COVID-19 pandemic. The report also shows that personalizing customer experiences can increase online retail revenue by 15%. This comes as no surprise. The concepts of omnichannel personalization and the so-called &#8216;Amazon experience&#8217; have raised customer expectations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Read more at &#8211; <a href=\"https:\/\/www.marketscreener.com\/quote\/stock\/FORGEROCK-INC-126986333\/news\/ForgeRock-How-to-Unwrap-Digital-Identity-for-a-Happy-Holiday-Season-in-Retail-37226716\/\" target=\"_blank\" rel=\"noreferrer noopener\">ForgeRock : How to Unwrap Digital Identity for a Happy Holiday Season in Retail<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>For many of us, the holiday season can be both a joyous and stressful experience. Delivering delightful experiences to our families, friends, and customers is inextricably linked with our ability to manage our time and our growing to-do list. Retailers operating in today&#8217;s hyper-competitive market are facing similar challenges. Tightening margins, supply chain fragility, labor [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":6019,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1900],"tags":[1345],"class_list":["post-6709","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-identity-manager","tag-iam-solutions"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/allidm.com\/blog\/wp-content\/uploads\/2018\/02\/Identity_and_Access_Management_Post.png?fit=141%2C124&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/p25vfy-1Kd","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/posts\/6709","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/comments?post=6709"}],"version-history":[{"count":1,"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/posts\/6709\/revisions"}],"predecessor-version":[{"id":6710,"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/posts\/6709\/revisions\/6710"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/media\/6019"}],"wp:attachment":[{"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/media?parent=6709"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/categories?post=6709"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/allidm.com\/blog\/wp-json\/wp\/v2\/tags?post=6709"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}